The Department of Home Affairs has warned the public against scammers posing as personnel, further clarifying that it does not offer services via social media platforms, like WhatsApp, or telephonically.
The Department of Home Affairs took to Twitter on Friday, 22 January 2021, to caution the public against scammers parading as Home Affairs officials. The cautionary post has become a routine thing for the department, as it has been publishing similar posts in recent weeks.
According to the post, official Home Affairs matters would never be conducted via social media platforms like WhatsApp, Facebook or Twitter. Moreover, the department would never conduct official engagements with people over the phone.
Therefore, should a person receive a message asking for them to provide sensitive information via the aforementioned platforms, it should immediately be disregarded. The Department of Home Affairs is arguably one of the most challenged in terms of striking a balance between discouraging physical visits to its branches, whilst still offering fundamental services to the public.
See the post below.
The #DHA and its officials do not render services outside of DHA offices, via #Social Media, Private Phone calls or #WhatsApp Messages! WATCH OUT FOR #SCAMMERS! Do not send money or make any sort of payment other than inside a DHA office.
— HomeAffairsSA (@HomeAffairsSA) January 22, 2021